Effective Date: August 2023
This Privacy Statement starts with a general statement of our privacy practices and then provides specific information for residents of California and data subjects who are in the European Economic Area. If you are a resident of California or in the European Economic Area, please refer to that information in addition to the general statement.
When you or your representative or agent give us personal information of, or about, you, you consent (and/or your agent consents on your behalf) to the collection, storage, processing, sharing and other activities with respect to your information as provided for in this Privacy Statement.
When this Privacy Statement refers to “SIS”, “SIS Enable”, “we, “us,” “our,” or similar terms, it means Sakshi Infotech Solutions LLP, (a India Limited Liability Partnership Company) and its affiliates ‘SIS Enable’ (the Accessibility Services Division of Sakshi Infotech Solutions LLP).
When this Privacy Statement refers to “you” or uses similar words, it means the subject of the personal information discussed in this Privacy Statement.
Other privacy statements might also apply to specific services for which you sign up, or to SIS apps and/or resources that you use. Those privacy statements should be read together with this one. Other third-party services or applications that are used in connection with SIS services might also have their own privacy statements. Those statements have separate terms and should be read independently from this Privacy Statement.
- What information do we collect and how?
- Any personal information you choose to provide us with.
- Website usage information received from cookies
The personal information we collect might include your name, date of birth, email address, postal address and telephone number. We also receive your personal information when you use our website, enquire about our services, register with us, make a purchase, send or receive an email, ask a question or otherwise provide us with personal information.
Like any other commercial websites, our website also utilizes “cookies” and “web server logs” to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website. We may also use small technology or pieces of code to determine which areas of the site users have visited and how users responded to them.
A cookie is a piece of data from a website that is stored within a web browser that the website can retrieve at a later time. Cookies are used to tell the server that users have returned to a particular website. When users return to a website, a cookie provides information and allows the site to display selected settings and targeted content.
We may also receive information about you from third parties, or from individuals or third party organizations who share our interests and may introduce you to us.
Any requests for information made by you or any feedback or complaints will be recorded by us for quality assurance purposes.
We may use this information to personalize the user experience, to make improvements to our website and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our website.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided us with changes, for example if you change your email address, name, payment details, or if you wish to cancel your registration, please let us know using the email address email@example.com provided in the contact us page of our website.
We may use your personal information to
- Improve and develop our website based on user behaviour and user activity information received from third party analytics tools;
- to provide you with services, products or information you have requested;
- to furnish you with information via emailers, digital campaigns etc. about any new developments, news, blog posts, events, product or service offerings we think may be of interest to you, including third party events, products and services;
- for administration purposes to manage your registration details if you have registered with us;
- to respond to your questions, queries or concerns;
- conduct surveys and collect feedback;
- to notify you about any changes in our services, or about our efforts to keep our website safe and secure and
- to personalize your website experience for our visitors
With the information we have collected we will create our user profiles, so that we can understand how we can engage with you in the most appropriate way and with the most relevant information that may be of use to you.
However as our customer, you can choose to notify us of your desire to not receive any marketing communication by sending us an email request at firstname.lastname@example.org.
- Sharing of information with third parties?
We do not share your information with third parties. We however may provide your information to our contractors, data processors and suppliers who provide services on our behalf, to the extent necessary to enable you to receive those services.
We may also need to disclose your information if required to do so by law or as expressly permitted under applicable data protection legislation.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
- How do we protect personal information?
We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. Our website uses secure https protocol. HTTPS helps prevent intruders from tampering with the communications between your websites and your users' browsers. SIS uses and requires that its service providers use, commercially reasonable physical, technical and other safeguards designed to prevent unauthorized access to use or alter your information.
- How we address privacy of information pertaining to children?
Our services do not address any person under the age of 14 years otherwise referred to as “child/children”. We do not knowingly collect personally identifiable information from children. In case you are a parent or guardian and you are aware that your child or children has / have provided us with any personally identifiable information, please contact us using the email address email@example.com and if and when we become aware that we have unknowingly collected personal information from a child without verification or parental consent, we shall initiate steps to remove that information from our servers.
- Special Information for California Residents
The California Consumer Privacy Act (the “CCPA”) provides specific rights to consumers who reside in California regarding their personal information. Note that SIS does not sell the personal information of and from California consumers. The following provisions apply to California consumers. To the extent that the following provisions are different from the general provisions above, the following provisions prevail.
Right to Know
You have the right to send us a request, not more than twice in a 12-month period, for any of the following information.
- The categories of personal information we collect about you;
- The categories of sources of the personal information that we collect about you;
- Our business or commercial purposes for collecting that personal information;
- The categories of third parties with whom we share that personal information, and categories of personal information that each recipient received; and
- The specific personal information that we collect about you.
Right to Deletion
You have the right to request that we delete any of your personal information that it has collected from you and retained, subject to certain exceptions.
For example, we may deny your deletion request if retaining the information is necessary for us to complete the transaction or service that you requested, detect security incidents, or enable internal uses that are reasonable aligned with your expectations.
How to Exercise your California Privacy Rights
Ways to submit Requests to Know and to Delete:
To exercise the right to know and the right to delete, please submit a verifiable consumer request to us by either:
- Sending us an email at: firstname.lastname@example.org or
- Calling us at +91 22 49715934
Please describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Once the initial identification and verification process is complete, we will send you an acknowledgement of receipt within 10 days from receiving your request. Any request that you submit to us is subject to an identification process to verify your identity or authority to make the request.
We will try to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you.
Designating an authorized agent:
To exercise any of these privacy rights you can also designate another person to act on your behalf. In this case, we will need this person to provide us with a legally-enforceable written authorization (such as a power of attorney).
We do not charge fees to fully respond to your requests. However, if we determine that the request warrants a fee according to the CCPA, we will tell you why and give you a cost estimate before completing your request.
To obtain this information in an alternative format:
If you require this notice to be provided in a different format, please contact us at: email@example.com
- Special Information for Persons in the European Economic Area
The following provisions apply to persons in the European Economic Area (the “EEA”). To the extent that the following provisions are different from the general provisions above, the following provisions prevail.
If we transfer your personal information to a third party and that transfer, or an act or omission by the third party, results in a violation of this Privacy Statement or applicable EEA law, we are liable for the transfer and/or the act or omission, even if it was the third party that committed the act or omission.
Where we transfer personal information to a third party acting as an agent, (i) we transfer such data only for limited and specified purposes; (ii) we require (usually by contract) at least a level of privacy protection consistent with this Privacy Statement; (iii) we take reasonable and appropriate steps to ensure that the agent effectively processes the personal information transferred in a manner consistent with our obligations under this Privacy Statement; and (iv) we take reasonable and appropriate steps to stop and remediate unauthorized processing.
You have the right to choose (opt out) whether your personal information is (i) to be disclosed to a third party or (ii) to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by you. If you wish to exercise any of these choices, please contact us using the information below. This choice/opt-out doesn’t apply where the sharing of your personal information is with a third party who is acting as our agent (such as our service providers who perform services that help us to run our business). We won’t provide your personal information to a third party under these circumstances unless we have a contract in place with that third party that requires the third party to comply with obligations consistent with this Privacy Statement.
We do not intentionally or knowingly collect or maintain information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data for the purpose of uniquely identifying a natural person, data concerning health, or data concerning a natural person’s sex life or sexual orientation. Please don’t provide such information to us. If you think that we have collected, or that you have provided, such information to us, please contact us immediately so that we can delete it.
Exception: The services and software of SIS’s accessibility division which goes by the name SIS Enable is focused on accessibility of the web or other digital interfaces used by persons with visual or other disabilities. If providing services, or software to you requires that SIS understands the nature of your circumstances or otherwise collect or use information that includes information that EEA or member-state law would consider health information or other sensitive personal data, SIS will collect, store, use, and share that information, but only to the extent necessary to (a) provide services or software to you or provide information that is responsive to your needs or (b) engage in testing, support, or other activities to which you have agreed.
We process personal information that we need in order to carry out our business. We only process personal information in a way that is compatible with the purposes for which we collected it or subsequently authorized by the data subject.
We take reasonable steps to ensure that personal information is reliable for its intended use, accurate, complete, and current.
We adhere to this Privacy Statement for as long as we retain the personal information.
Except as otherwise permitted by law, we destroy or anonymize personal information after it no longer serves a purpose of processing as envisaged above.
We give data subjects access to such personal information as we have that pertains to them and will help to correct, amend, or delete that information where it is inaccurate, or has been processed in violation of this Privacy Statement or applicable law. If you wish to contact us to access your information, you can do so using the contact information below. We reserve the right to limit such access and related activity where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or where the rights of persons other than you would be violated.
We will disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- Contact us