About Application Maintenance
Supporting and maintaining IT solutions has been our forte, since we believe in offering the best of software maintenance and support to our clients. Our focus areas, while offering application maintenance services are maximized uptime, resource optimization, high-end performance, flexible support mechanisms, seamless communication procedures.
Our support and maintenance teams are well versed with effective management of routine operational issues, bugs, changes, defects, support areas, reviews, feedbacks, issues etc. Defects and changes are properly analyzed, bifurcated, timed and solved, depending upon the criticality and complexity of the defect / change.
Some of the key application maintenance activities that we specialize in are:
- Managing on-going matters
- Handling latest change releases and problem reports based on versioning
- Transferring and transitioning knowledge base
- Maintaining status reviews, feedback and tracking the same
- Dealing with escalations on a priority basis
- Maintaining existing code
- Offering latest status to customers as needed
- Solving everyday issues
- Version control management
- Enhancing performance of existing code
- Maintaining periodic releases, documentation, configuration control
Our SIS support and maintenance team are well-versed with maintaining and managing a variety of service areas. Having our expert team of support and maintenance services at your organization will surely benefit your application maintenance. Our skilled team of support staff, managers, technical leads, quality team will assist you round-the-clock, in maintaining and managing your application uptime to the best.
Our Esteemed Clientele
What better than our esteemed customers, world over to showcase our skills, dedication and expertise. Here are some of the organizations who have successfully implemented IT solutions and services, offered by us :